Cobb County Intake Receptionist

Position Description Atlanta Legal Aid Society (“Legal Aid”) seeks an Intake Receptionist to work in its Cobb County Office. Our non-profit law firm represents low-income people in a variety of civil legal matters, including family, housing, consumer, public benefits, education, and health law, in a five-county service area (Clayton, Cobb, DeKalb, Fulton, Gwinnett). The Cobb Office currently consists of a Managing Attorney, an Office Administrator, an Intake Receptionist, a Navigator, 7 Staff Attorneys, and 2 Paralegals. This position is in-office.

Responsibilities Welcome clients and visitors to the office, providing a positive first impression.

Direct clients and visitors to the appropriate department, agencies, and resources.

Answer incoming phone calls, screen and direct calls, and take messages when necessary.

Handle incoming and outgoing mail, faxes, and emails.

Assist with filing documents, maintaining client files, and potentially preparing documents like letters or memos.

Gather information to determine income eligibility, in addition to other eligibility requirements.

Enter client information into Legal Server and verify information accuracy.

Order and manage office supplies to ensure the reception area and other areas of the office are well-stocked.

Organize and maintain the Reception Area.

Assist attorneys and legal staff with various administrative tasks, such as preparing documents, scheduling client meetings, and booking conference rooms.

Maintain confidentiality regarding client information and legal matters.

Maintain a professional appearance and demeanor at all times.

Other tasks as assigned.

Salary And Benefits This position offers a salary of $43,000, but may vary (up or down) depending on work experience. Salaries are reviewed annually and may be adjusted based on available funding

Generous fringe benefits, including 16 paid holidays in 2026, 6 weeks of paid time off (accruing at 2.5 days per month), and 6 weeks of parental leave (12 weeks after one year)

Individual health insurance, including optional dental and vision coverage, with partial payment for dependent health insurance

Life, long-term, and short-term disability insurance

Salary reduction option for a flexible spending account

Educational loan reimbursement up to $600 per month (after a set off of other loan reimbursement amounts)

Voluntary tax-sheltered annuity with a 3% match

This position may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education