Cocktail Server - Casino Service

The Casino Beverage Server is responsible for serving beverages to guests and assuring that the wants and needs of guests are consistently exceeded.

• Provides prompt, efficient, and friendly service of drinks ordered.
• Properly inputs of each order into the POS system.
• Complies with all department rules, regulations, policies, procedures and internal controls and all local, state, and federal rules and regulations as they pertain to the service of liquor.
• Complies with S.M.A.R.T. or I.P.S. training.
• Prepares set-ups and properly garnishes drinks.
• Retrieves used glasses.
• Responsible for proper balance of server bank where applicable.
• Attends periodic meetings and training sessions.
• Promotes positive public and employee relations.
• Presents oneself in a neat and clean appearance at all times.
• Performs other duties as assigned.

Requirements:

• Must be at least 21 years old.
• High school Diploma or education equivalent required.
• Previous customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology
• Previous experience using Smart Phones and/or Tablets applications strongly preferred.
• Demonstrates commitment to guest service excellence and ethical conduct.

Is this position responsible for selling, serving, or distributing alcoholic
beverages or do they have comp authority? Yes

Gaming License Required? Yes

Other Certifications? Sanitation, ServSafe