Cocktail Server – The Velvet Swan

Location: Downtown Lakeland, FL
Position: Cocktail Server
Environment: Upscale Cocktail & Spirits Lounge

The Velvet Swan is seeking an outgoing, polished, and dependable Cocktail Server to join our team.

We are an upscale cocktail and spirits lounge focused on handcrafted cocktails, premium spirits, exceptional hospitality, and creating an elevated but welcoming experience for our guests. We are looking for someone who understands that great service goes beyond simply taking an order — it is about making guests feel welcomed, remembered, and genuinely taken care of.

What You'll Do

As a Cocktail Server, you will be responsible for providing attentive and engaging table service throughout the lounge while working closely with our bartenders and management team.

Responsibilities include:

Greet guests warmly and provide attentive table service

Take accurate cocktail, beer, wine, and spirit orders
Deliver beverages promptly and professionally
Learn our signature cocktail menu, ingredients, spirits, and flavor profiles
Make knowledgeable recommendations based on guest preferences
Check on guests regularly without being intrusive
Maintain clean and organized tables and lounge areas
Clear glassware and reset seating areas throughout the shift
Accurately enter orders and process guest payments through the POS system
Verify identification and follow responsible alcohol-service practices
Communicate effectively with bartenders and other team members during busy service
Assist with opening, closing, stocking, and side-work responsibilities
Help maintain the polished atmosphere and presentation expected at The Velvet Swan

Who We're Looking For

The ideal candidate is:

Friendly, confident, and comfortable approaching and engaging guests

Professional in both appearance and communication
Dependable and punctual
Able to multitask in a fast-paced nightlife environment
Attentive to small details
Comfortable recommending and upselling premium cocktails and spirits
Able to remain composed and professional during high-volume periods
A strong team player who communicates well with bartenders and management
Willing to learn our cocktail menu and expand their knowledge of spirits
Available to work evenings, weekends, and late-night shifts

Experience

Previous cocktail serving, bartending, restaurant, hospitality, or nightlife experience is preferred.

However, personality, reliability, professionalism, and the ability to connect with guests are extremely important to us. We are willing to train the right candidate who demonstrates a strong work ethic and genuine interest in hospitality and cocktails.

What Makes The Velvet Swan Different

The Velvet Swan isn't a traditional bar or nightclub. We are creating a sophisticated yet lively cocktail lounge where guests can enjoy thoughtfully crafted drinks, premium spirits, conversation, music, and exceptional service.

Our servers play an important role in that experience. We're looking for individuals who can build relationships with regular guests, welcome new customers, and contribute to an atmosphere that feels polished without being pretentious.

If you enjoy hospitality, cocktails, meeting new people, and being part of an energetic team, we'd love to hear from you.

Come help us create an experience guests will want to return to.