Cocktail Server

Description:

Job Summary:

Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Cocktail Server to join the team. The ideal candidate will have a passion for providing exceptional service to our guests and a strong knowledge of classic cocktails and spirits. This position requires someone who is detail-oriented, organized, and able to work in a fast-paced environment.

Duties/Responsibilities:

• Greet guests and take drink orders in a friendly and professional manner.
• Prepare and serve classic cocktails and other beverages to guests, ensuring that all drinks are prepared to our high standards of quality and presentation.
• Maintain a clean and organized bar area, including restocking supplies and cleaning glasses and barware.
• Collaborate with the kitchen and servers to ensure that all aspects of the dining experience are exceptional for our guests.
• Follow safety and sanitation protocols, including proper handling and storage of beverages and maintaining a clean and organized work area.
• Provide exceptional customer service, responding to guests' requests and inquiries in a friendly and professional manner.
• Upsell menu items and make recommendations to guests, based on their preferences and our menu offerings.
• Performs other related duties as assigned

Requirements:

Required Skills/Abilities:

• A passion for providing exceptional customer service and exceeding guests' expectations.
• Excellent interpersonal and communication skills to effectively interact with guests, servers, and kitchen staff.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Strong teamwork and collaboration skills to support the serving team and contribute to a harmonious work environment.
• Knowledge of food and beverage service procedures and etiquette.
• Familiarity with health and safety regulations and best practices in a restaurant setting.
• Ability to work quickly and efficiently.
• Must be available to work evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to operate point-of-sale systems – Aloha, Hot schedule and Paylocity.

Education and Experience:

• Must be at least eighteen years old.
• High school diploma or equivalent
• Minimum of 2 years of experience as a cocktail server in a fine dining restaurant or similar environment

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full – Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan