Cocktail Server - D5NY

Position Summary:

Cocktail servers take orders and serve beverage orders, make recommendations, and process payments while providing excellent customer service.

Duties & Responsibilities:

• Greet guests in a positive and friendly manner and acknowledge all celebrations, anniversaries, birthdays, and other special notes that are specified.
• Ability to interact with guests to ensure guest satisfaction.
• Presents menus, answers questions, and makes suggestions for all food and beverage items.
• Coordinate with bar staff to ensure all availability of beverages.
• Enter all orders accurately into the POS system and follow proper cash/payment card procedures.
• Possess complete food and beverage knowledge of all products that are being served.
• Follow all proper cash/payment car procedures.
• The ability to up-sell and offer food and beverage suggestions to guests.
• Maintaining compliance with applicable health code, dress code, and other serving standards.
• Thoroughly check ID to ensure guests are of proper drinking age.
• All other duties as assigned.

Physical Requirements:

• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stopping, wiping, pushing, and pulling for extended periods of time.
• Must be able to lifts up to 50 Ibs.
• Must be able to work and remain focused in a fast-paced environment.

Skills / Experience:

• Must at least be 21+ years of age.
• At least two (2) years ’of previous cocktail serving experience.
• Previous experience in a fast-paced environment.
• Actively contributes as a team player by being helpful/assisting when needed.
• Ability to deal with intoxicated guests in a positive and safe minded manner.
• Ability to work a flexible schedule including evenings, weekends and holidays when required.
• Must have a Food Handler card up to date.