Cocktail Server - Magic Hour New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• TAO Marketplace

• Employee Discounts

• Time off and much more!

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience.  Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate all needs of the guests

• Provides professional and exceptional service

• Presents menus, answers questions, and makes suggestions for all beverage and food items

• Inform guests of all food and beverage specials, with prices

• Required to solicit any allergy or dietary restrictions from each guest

• Accurately enters all orders into the POS system

• Ensures the delivery of all food and beverage to the guests

• Maintain general cleanliness of assigned stations and the entire venue

• Reports all breakage, and damage of equipment or furniture immediately to management

• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player

• Possesses in-depth knowledge of all food and beverage menus and the company

• Serves all beverages in accordance with all state regulations and alcohol awareness training standards

• Follows all company procedures when providing bottle service

• Follows proper cash/payment card procedures

• Complies with Department of Health and company sanitation standards

• Accurately completes all end-of-shift financial procedures

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs

• Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:

• Ensures all lounge furniture is clean and free of debris

• Sets tables with proper settings

• Stocks side-stations with prescribed supplies

• Completes opening duties as assigned or directed.

• Completes closing duties as assigned or directed.

• Attends and participates in daily pre-service meetings

• Attends and participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue cocktail server training

EDUCATION/WORKING KNOWLEDGE: 

• Previous hospitality experience preferred

• Previous cocktail server or floor server experience preferred

• Experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE 

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate

• Must have good positive energy throughout the day

• Must be able to print legibly for Team Members, management, and guests to read

• Must be able to stand for extended periods of time

• Must be able to move quickly

• Must be able to push and lift up to 75 lbs. with or without assistance

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment