Cocktail Server - Rosevale Cocktail

Position Summary

The Cocktail Server is responsible for providing a high-quality experience by taking drink orders, making recommendations and processing payments while ensuring that the guests’ needs are met.

Duties and Responsibilities:

• Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
• Ensures the timely delivery of all beverages to the guests.
• Possesses in-depth knowledge of all food and beverage menus and the company.
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Protects establishment, guests and employees by adhering to Department of Health and company sanitation standards.
• Properly set up floor and other opening/closing procedures as directed by management.
• Performs opening, closing and side-work.
• Reports all breakage or damage of equipment.
• Attends and participates in daily pre-service meetings.
• Updates knowledge by participating in staff training opportunities.
• Cleaning and clearing tables.
• Learning about food and beverages, such as wine, beer, and cocktails.
• Maintain professional appearance standards as directed in the Employee Handbook.
• Anticipate and accommodate the needs of the guests while providing professional and exceptional service to ensure guest satisfaction.
• Greet and welcome guests by offering a drink menu and providing information on any beverage specialties.
• Maintain general cleanliness of assigned stations and the entire venue.