COCO Area Manager

About Unioil Petroleum Philippines, Inc.

Unioil Petroleum Philippines, Inc. is one of the country’s leading independent downstream petroleum companies, operating a network of retail service stations and supplying fuels, lubricants, and petrochemical products to industrial, commercial, and retail customers across the Philippines. We are committed to delivering quality energy solutions while fostering a culture of excellence, integrity, and continuous growth.

Fuel the Future With Us

The COCO Area Manager is responsible for the overall business performance, operational excellence, and profitability of assigned Company-Owned, Company-Operated (COCO) retail stations in Visayas. This role ensures consistent execution of company standards across operations, customer service, safety, compliance, merchandising, and financial controls — while developing high-performing station teams that deliver sustainable sales growth and an exceptional customer experience. The COCO Area Manager serves as the primary business leader for the assigned stations, driving continuous improvement in operational efficiency, customer satisfaction, and commercial performance while protecting company assets and maintaining compliance with all regulatory and company requirements.

How You’ll Drive Success

Business Performance

• Deliver fuel, lubricants, convenience store, and ancillary service sales targets
• Drive station profitability through effective cost management and productivity improvements
• Monitor daily, weekly, and monthly KPIs and implement action plans to close performance gaps
• Analyze station financial performance and recommend initiatives to maximize revenue and margins

Operations Management

• Ensure consistent execution of company operating standards across all assigned stations
• Maintain high standards of cleanliness, maintenance, merchandising, and visual presentation
• Monitor inventory accuracy, stock availability, and shrinkage control
• Ensure uninterrupted station operations and promptly resolve operational issues

People Leadership

• Lead, coach, and develop Station Managers and station personnel
• Conduct regular performance reviews, coaching sessions, and operational visits
• Ensure adequate manpower planning, scheduling, and succession development
• Foster a culture of accountability, teamwork, and customer service excellence

Customer Experience

• Ensure delivery of exceptional customer service and consistent execution of service standards
• Monitor customer feedback and satisfaction metrics and implement improvement initiatives
• Lead programs that enhance customer loyalty and increase repeat business

Compliance, Safety & Asset Protection

• Ensure full compliance with company policies, HSSE standards, and government regulations
• Maintain readiness for regulatory inspections and internal audits
• Drive incident prevention through regular safety inspections and corrective actions
• Protect company assets by enforcing proper cash, inventory, and loss prevention controls

Commercial & Marketing Execution

• Ensure timely implementation of marketing campaigns and promotional activities
• Identify local sales opportunities and recommend business development initiatives
• Monitor competitor activities, pricing, and market trends to improve competitiveness

Reporting & Continuous Improvement

• Prepare accurate operational and performance reports
• Analyze operational data and recommend process improvements
• Support implementation of new operational systems, standards, and company initiatives
• Lead special projects assigned by management to improve business performance

The Expertise You Bring

Education

• Bachelor's degree in Business Administration, Management, Engineering, or a related field
• Post-graduate studies or certifications in Retail Management, Operations, or Business are an advantage

Experience

• Minimum 3–5 years of experience in retail operations management, preferably in petroleum, FMCG, or a multi-site retail environment
• Proven track record in managing operational performance across multiple locations
• Experience in people leadership — coaching, developing, and managing field-based teams
• Background in the petroleum, energy, or convenience retail industry is a strong advantage

Skills & Competencies

• Strong business and financial acumen — able to read performance data and translate it into action
• Skilled in retail operations management, compliance, and HSSE standards
• Experienced in performance management and coaching of multi-level teams
• Strong customer focus with the ability to drive service culture across sites
• High integrity and accountability — consistently models company values in the field
• Willing and able to be field-based, with availability for on-call support including weekends and holidays
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and operations reporting tools

Why Unioil

• Competitive salary and benefits package
• Career development and promotion opportunities within a growing company
• Collaborative and supportive work environment