Coffee Lead Specialist-Truckee CA

Coffee Lead Specialist Role: Must have open availability including weekends and holidays.

Earn: $22.00/hr + Tips

Coffeebar Core Values:

● Passion – A constant pursuit of knowledge, a desire to be the best, and a willingness

to sacrifice to achieve your goals and the goals of the company.

● Hospitality – Curating a welcoming feeling for our friends, family, and strangers alike.

● Sprezzatura – The art of making something difficult seem effortless and easy.

● Sustainability – The practice of caring for each other, our community, our vendors,

and our producers, being mindful of how our products are produced and our impact

on the environment.

● Generosity – Showing up daily with intentional care toward each other and our

guests. Supporting each other and guests with enthusiasm and whatever-it-takes

commitment to the Coffeebar team.

The Coffee Lead Specialist Role exists to bring our coffee program and philosophy to life

every day in each of our cafes. Coffee Leads (CLs) are our most passionate coffee

professionals, eager to expand their own knowledge and skills, and share their knowledge

and passion with others. The CL is the link between the Roastery and their cafe and

between the coffee program and our guests. They are responsible for not only educating

and inspiring both teammates and guests around coffee, but also upholding rigorous

quality and service standards and owning leadership of coffee service and sales.

Key Responsibilities:

● Ownership of communication between their store and the Roastery.

● Ownership of coffee inventory and orders, including active participation in setting

inventory pars with Roastery team.

● Conducting tastings/coffee events for team and guests at least monthly, and for each

new Vertical Reserve coffee release.

● Leading education for all staff around new Vertical Reserve coffee releases and

seasonal beverage releases, including leading tastings and performing knowledge

checks.

● Driving in-store training for baristas and diligently recording training progress using

the Training Tracker, and communicating with the Training department as needed.

This includes administering barista and latte art tests.

● Assisting SM and FOH Lead with new hire training, especially related to beverage

menu and how to talk about our coffees.

● Owning quality control by actively coaching team on any areas that need

improvement and tracking performance using the CL Coffee Quality Checklist and

Daily Log.

● Contributing to the development of training materials and programs in collaboration

with the Training Manager and Ops Team.

● Participating in seasonal beverage and recipe development and testing.

● Completing weekly maintenance of coffee equipment according to the CL Weekly

Maintenance Checklist.

● Communicating coffee equipment maintenance needs with Store Manager and

Director of Coffee.

● Assisting the Store Manager and FOH Lead/ASM with barista-related inventory

counts and distributor orders (milks, tea, seasonal drink ingredients, etc).

● Checking in every other week with the Training Manager and/or Regional Trainer to

stay up to date on new coffees and beverages and expand in-depth coffee

knowledge, and update them on training needs/progress and Coffee Quality Audit

results.

● Weekly check-ins with Store Manager and FOH Lead/ASM to discuss training needs,

upcoming coffee and beverage releases, and beverage/service quality.

● Collaborating with regional leadership and Training Manager to plan coffee-centric

public events - cuppings/tastings, latte art throwdowns, guest lectures, etc.

● Stepping in as MOD and helping with admin tasks as needed.

Excellence in Practice: Coffee LEADership

● Be the go-to resource in your store for all things coffee.

● Lead by example by providing outstanding hospitality, producing excellent drink

quality, and always working with a team-first attitude.

● Proactively engage guests around our coffee offerings and beverage menu.

● Learn to cup and score coffees and develop strong coffee communication skills so

you can effectively pass information along to your team.

● Maintain frequent communication with the Roastery team to stay up to date on all

coffee offerings.

● Have in-depth knowledge about all our coffees and our beverage menu.

● Lead tastings for your team and your guests, and find creative ways for them to

engage with our coffees and their stories.

● Disseminate information on new coffees and perform knowledge checks.

● Assist with coffee inventory and orders, as well as new product launches.

● Monitor quality of all coffee beverages, and take every opportunity to coach and

inspire your teammates to meet Coffeebar quality standards.

● Drive retail sales of whole-bean coffee, brewing equipment and accessories, and

other featured items.

● Supply a stream of relevant and actionable feedback to above store trainers and

leaders on progress toward cultural, knowledge, and training goals.

● Actively seek feedback from managers, trainers, and peers on how to improve

training technique/delivery to maximize effectiveness.

Excellence in Practice: Coffee LEADership

● Be the go-to resource in your store for all things coffee.

● Lead by example by providing outstanding hospitality, producing excellent drink

quality, and always working with a team-first attitude.

● Proactively engage guests around our coffee offerings and beverage menu.

● Learn to cup and score coffees and develop strong coffee communication skills so

you can effectively pass information along to your team.

● Maintain frequent communication with the Roastery team to stay up to date on all

coffee offerings.

● Have in-depth knowledge about all our coffees and our beverage menu.

● Lead tastings for your team and your guests, and find creative ways for them to

engage with our coffees and their stories.

● Disseminate information on new coffees and perform knowledge checks.

● Assist with coffee inventory and orders, as well as new product launches.

● Monitor quality of all coffee beverages, and take every opportunity to coach and

inspire your teammates to meet Coffeebar quality standards.

● Drive retail sales of whole-bean coffee, brewing equipment and accessories, and

other featured items.

● Supply a stream of relevant and actionable feedback to above store trainers and

leaders on progress toward cultural, knowledge, and training goals.

● Actively seek feedback from managers, trainers, and peers on how to improve

training technique/delivery to maximize effectiveness.

Excellence in Practice: Coffee LEADership

● Be the go-to resource in your store for all things coffee.

● Lead by example by providing outstanding hospitality, producing excellent drink

quality, and always working with a team-first attitude.

● Proactively engage guests around our coffee offerings and beverage menu.

● Learn to cup and score coffees and develop strong coffee communication skills so

you can effectively pass information along to your team.

● Maintain frequent communication with the Roastery team to stay up to date on all

coffee offerings.

● Have in-depth knowledge about all our coffees and our beverage menu.

● Lead tastings for your team and your guests, and find creative ways for them to

engage with our coffees and their stories.

● Disseminate information on new coffees and perform knowledge checks.

● Assist with coffee inventory and orders, as well as new product launches.

● Monitor quality of all coffee beverages, and take every opportunity to coach and

inspire your teammates to meet Coffeebar quality standards.

● Drive retail sales of whole-bean coffee, brewing equipment and accessories, and

other featured items.

● Supply a stream of relevant and actionable feedback to above store trainers and

leaders on progress toward cultural, knowledge, and training goals.

● Actively seek feedback from managers, trainers, and peers on how to improve

training technique/delivery to maximize

Excellence in Practice: Coffee LEADership

● Be the go-to resource in your store for all things coffee.

● Lead by example by providing outstanding hospitality, producing excellent drink

quality, and always working with a team-first attitude.

● Proactively engage guests around our coffee offerings and beverage menu.

● Learn to cup and score coffees and develop strong coffee communication skills so

you can effectively pass information along to your team.

● Maintain frequent communication with the Roastery team to stay up to date on all

coffee offerings.

● Have in-depth knowledge about all our coffees and our beverage menu.

● Lead tastings for your team and your guests, and find creative ways for them to

engage with our coffees and their stories.

● Disseminate information on new coffees and perform knowledge checks.

● Assist with coffee inventory and orders, as well as new product launches.

● Monitor quality of all coffee beverages, and take every opportunity to coach and

inspire your teammates to meet Coffeebar quality standards.

● Drive retail sales of whole-bean coffee, brewing equipment and accessories, and

other featured items.

● Supply a stream of relevant and actionable feedback to above store trainers and

leaders on progress toward cultural, knowledge, and training goals.

● Actively seek feedback from managers, trainers, and peers on how to improve

training technique/delivery to maximize effectiveness.

Excellence in Practice: Coffee LEADership

● Be the go-to resource in your store for all things coffee.

● Lead by example by providing outstanding hospitality, producing excellent drink

quality, and always working with a team-first attitude.

● Proactively engage guests around our coffee offerings and beverage menu.

● Learn to cup and score coffees and develop strong coffee communication skills so

you can effectively pass information along to your team.

● Maintain frequent communication with the Roastery team to stay up to date on all

coffee offerings.

● Have in-depth knowledge about all our coffees and our beverage menu.

● Lead tastings for your team and your guests, and find creative ways for them to

engage with our coffees and their stories.

● Disseminate information on new coffees and perform knowledge checks.

● Assist with coffee inventory and orders, as well as new product launches.

● Monitor quality of all coffee beverages, and take every opportunity to coach and

inspire your teammates to meet Coffeebar quality standards.

● Drive retail sales of whole-bean coffee, brewing equipment and accessories, and

other featured items.

● Supply a stream of relevant and actionable feedback to above store trainers and

leaders on progress toward cultural, knowledge, and training goals.

● Actively seek feedback from managers, trainers, and peers on how to improve

training technique/delivery to maximize effectiveness.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Physical Setting:

• Bakery
• Coffee shop

Experience:

• Café: 2 years (Required)
• Barista : 1 year (Preferred)

Work Location: In person