Coffee Machine Service Engineer (Technical)

About the role

Installation and setup of new machines at customer locations, including initial calibration for taste and consistency. Routine preventative maintenance, troubleshooting, and repair of mechanical or electrical issues. Staff training on proper daily cleaning and basic machine operation.

Key responsibilities

• Set up new machines at customer locations with initial calibration for taste and consistency
• Perform routine descaling and deep cleaning of brewer units
• Replace worn parts such as gaskets and O-rings to prevent breakdowns
• Diagnose mechanical or electrical issues including leaks, pressure loss, or heating failures
• Replace faulty components such as pumps or boilers
• Educate café staff on proper daily cleaning and basic machine operation
• Travel to various café or office sites daily

About you

• SPM/Certificate or Diploma in Electrical, Mechanical, or Mechatronics Engineering
• Ability to diagnose and troubleshoot hydraulic systems (water flow/pressure)
• Ability to diagnose and troubleshoot electrical circuits (wiring/voltage)
• Ability to diagnose and troubleshoot mechanical components (boilers/pumps)
• Understanding of how to adjust grinder settings, water temperature, and pressure for consistent coffee quality
• Fluency in Bahasa Malaysia or English
• Valid B2 (Motorcycle) and GDL (Goods Driving License) license
• Physical fitness to lift heavy equipment and work in tight spaces during on-site visits