Coffee Machine Technician

About us

Segafredo Australia is a leading supplier of premium coffee machines and espresso equipment across Australia. We are committed to delivering exceptional service and high-quality products to our customers, ensuring their coffee experiences are consistently excellent. With a strong reputation for reliability and technical expertise, we pride ourselves on building lasting relationships with businesses and customers alike.

About the role

We are seeking an experienced Coffee Machine Technician to join our team at our Dudley Park location in South Australia. This is a full-time position based in Dudley Park SA 5008. As a Coffee Machine Technician, you will play a vital role in maintaining and servicing our coffee equipment for numerous clients across the region. You will be responsible for ensuring that all machines operate at optimal performance levels, providing technical support to customers, and contributing Segafredo's reputation for excellence and reliability.

What you'll be doing

• Install, maintain and service espresso machines and coffee equipment at customer locations
• Perform routine preventative maintenance checks to ensure machines operate efficiently and reliably
• Diagnose and repair technical faults and mechanical issues with coffee machines
• Respond to customer service calls promptly and professionally, troubleshooting problems on-site
• Replace worn or damaged parts, including pumps, valves, gaskets and group heads
• Clean and descale machines according to manufacturer specifications and hygiene standards
• Maintain accurate records of service visits, repairs completed and parts used
• Provide customers with technical advice and guidance on machine operation and maintenance
• Order and manage inventory of spare parts and consumables
• Liaise with management to report on customer issues and equipment performance trends

What we're looking for

• Relevant qualifications or certifications in equipment servicing, mechanical repair or a related technical field
• Proven experience servicing and repairing coffee machines, espresso equipment or similar commercial catering machinery
• Strong mechanical knowledge and problem-solving skills with the ability to diagnose and resolve technical issues independently
• Excellent customer service skills with the ability to communicate technical information clearly to non-technical customers
• Reliability and punctuality, with the ability to manage multiple service calls and prioritise workload effectively
• Valid driver's licence and willingness to travel to customer locations across the region
• Attention to detail and commitment to maintaining high standards of workmanship
• Physical fitness and ability to lift and move heavy equipment safely
• Knowledge of food safety and hygiene standards is highly desirable
• Familiarity with Segafredo or similar coffee machine brands is an advantage

What we offer

We offer a competitive salary package commensurate with experience and qualifications. As a full-time employee, you will receive a range of benefits designed to support your career development and wellbeing. These include opportunities for ongoing technical training and professional development to keep your skills current with the latest coffee machine technologies. We foster a supportive team environment where your expertise is valued, and we encourage continuous learning and improvement. We also offer flexible working arrangements where possible to support a healthy work-life balance, alongside access to industry-standard tools and equipment needed to perform your role effectively.

Apply now

If you are an experienced Coffee Machine Technician looking for a rewarding full-time role with a respected industry leader, we would like to hear from you. Please submit your CV, relevant qualifications and a cover letter outlining your experience in coffee machine servicing to Segafredo.