Coffee Machine Technician

1.Installation of Coffee Equipment

o Install and set up espresso machines, grinders, brewers, and in PH.

2.Preventive Maintenance

o Perform scheduled maintenance to ensure optimal machine performance.

o Calibrate machines and grinders to maintain brew quality.

o Clean internal and external components following manufacturer guidelines.

3. Troubleshooting and Repair

o Diagnose and repair electrical, mechanical, or hydraulic faults in coffee machines.

o Respond promptly to service calls and on-site breakdowns.

o Replace faulty parts (valves, solenoids, pumps, etc.) as necessary

4. Calibration and Quality Control

o Adjust machine settings such as pressure, temperature, and grind size based on coffee quality standards and client preferences.

5. Documentation and Reporting

o Prepare and submit service reports and repair logs.

o Record inventory usage and recommend parts for stock replenishment.

6. Customer Support and Training

o Educate clients on proper machine usage and basic maintenance.

o Provide troubleshooting tips and usage guidance to baristas or end-users.

7. Coordination with Suppliers and Authorized Dealers (Shaerer)

o Work with suppliers or authorized service providers for warranty claims, spare parts, and updates on machine technologies.

8. Compliance with Safety Standards

o Follow workplace safety protocols and ensure machines comply with local electrical and sanitation standards.

9. On-Call Availability and Field Work

• Willingness to travel to client sites across various locations (Luzon/Visayas/Mindanao as needed).

• Flexibility for weekend or holiday work if urgent repairs are required.

11. Workshop and In-House Repairs

• Perform more extensive diagnostics and repairs in the service center if field resolution is not possible.

12. Technical Knowledge Enhancement

• Stay updated with new models, brewing technologies, and service procedures.

• Attend trainings or manufacturer certifications when available.

QUALIFICATIONS:

• High School Graduate or vocational course

• With NCII Certificate or at least have a WORK-RELATED EXPERIENCE to the position

• Willing on Shifting Schedule and Rotating Rest Day

• Willing to go to work during holidays and weekends

• Willing to travel from time to time within Metro Manila

• Has own motorcycle or knows how to drive is preferred

• Has experience in coffee machine repairs and maintenance