George Howell Coffee
Coffee Shop Associate
2 months ago
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Important information
Contract type:
Permanent
Salary:
$29,120 – $33,280 / year
Location:
Boston, MA, USA
Work mode:
Onsite
Published on:
12 September 2026
What they need
Coffee Shop Associate
Company: George Howell Coffee
Job Type: Full-time
Pay:$14.00 - $16.00 per hour
Work Location: In person
Job Overview
George Howell Coffee is seeking a friendly, dependable, and customer-focused Coffee Shop Associate to support daily café operations. This role provides excellent customer service, prepares coffee and beverages, maintains a clean service area, handles transactions, and helps create a welcoming coffee shop experience.
Key Responsibilities
- Greet customers and provide friendly, professional service.
- Take customer orders and process transactions accurately.
- Prepare coffee, espresso beverages, teas, and other café items according to company standards.
- Explain menu items and assist customers with product selections.
- Operate POS systems and handle cash and approved payment methods.
- Maintain clean, organized, and well-stocked service areas.
- Restock coffee, beverages, food items, cups, and other supplies.
- Follow food safety, sanitation, and beverage preparation procedures.
- Maintain equipment and report maintenance or supply issues.
- Assist with opening, closing, cleaning, and daily café operations.
- Work with team members to maintain efficient customer service during busy periods.
- Support product displays, merchandising, and café promotions as assigned.
Qualifications
- Previous coffee shop, café, restaurant, retail, or customer service experience preferred.
- Strong customer service and communication skills.
- Friendly, professional, and dependable.
- Ability to work accurately in a fast-paced environment.
- Comfortable learning beverage preparation and POS procedures.
- Strong attention to cleanliness, organization, and detail.
- Ability to follow food safety and company procedures.
- Ability to stand for extended periods and perform routine café tasks.
- Ability to work independently and as part of a team.
Preferred Skills
- Coffee and beverage preparation
- Customer service
- POS and cash handling
- Café operations
- Food safety and sanitation
- Product knowledge
- Order accuracy
- Communication and teamwork
- Time management
- Cleaning and organization
Benefits
- Competitive hourly compensation
- Full-time opportunities
- Health and wellness benefits for eligible employees
- Paid time off for eligible employees
- Employee discounts
- Training and professional development
- Career growth opportunities
- Supportive and team-oriented work environment
Apply
Join George Howell Coffee as a Coffee Shop Associate and help create a welcoming café experience through quality beverage service, friendly customer interactions, and reliable daily operations.
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Relocation assistance
- Vision insurance
Work Location: In person
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