Coffee Shop Shift Manager AI-Powered Café

Coffee Shop Shift Manager AI-Powered Café

About Us

We are an innovative, fast-paced coffee and tea concept located in the heart of San Francisco’s Financial District, combining exceptional hospitality with cutting-edge technology. Our café is powered by Adam, an AI Robot Barista that prepares coffee, specialty beverages, and tea drinks with speed and precision while our team focuses on delivering an outstanding customer experience.

We are seeking a motivated, tech-forward Coffee Shop Shift Manager to oversee daily operations, lead the team, and help create a welcoming and efficient café environment.

Position Summary

The Shift Manager is responsible for overseeing all aspects of daily café operations, including customer service, employee management, inventory, sanitation compliance, and operational standards. This role requires a hands-on leader who is passionate about hospitality, excited by emerging technology, and comfortable working alongside our AI robotic barista system.

Adam prepares the drinks, while the team focuses on customer interaction, operational oversight, and assisting with simple troubleshooting when needed. Training will be provided on the robot system and daily operational procedures.

Key Responsibilities

• Oversee all day-to-day café operations
• Set operational standards, policies, and procedures while ensuring team accountability
• Hire, train, coach, and manage employees
• manage staff schedules to ensure efficient store coverage
• Deliver exceptional customer service and maintain a welcoming environment
• Greet customers, introduce menu offerings, and answer questions regarding ingredients and beverages
• Accurately take customer orders and process credit card payments
• Assist with operating and monitoring the AI Robot Barista system
• Perform basic troubleshooting and ensure all systems, including robots and computers, remain operational
• Maintain cleanliness and organization throughout the café
• Refill ingredients and maintain inventory levels for beverage production
• Ensure compliance with all health, sanitation, and food safety regulations
• Communicate customer feedback, operational concerns, and menu recommendations to leadership
• Monitor store performance and support continuous operational improvements

Qualifications

• Previous management or leadership experience in a coffee shop environment
• Strong customer service and communication skills
• Passion for hospitality, innovation, and new technology
• Ability to multitask and thrive in a fast-paced environment
• Knowledge of sanitation and food safety regulations
• Experience managing teams and maintaining operational standards
• Comfortable learning and working with AI-powered technology systems
• Strong organizational and problem-solving skills

Requirements

• Valid ServSafe Manager Certification
• Valid San Francisco Health Card
• Flexible availability, including mornings, weekends, and holidays as needed

Preferred Qualifications

• Specialty coffee experience
• Experience in high-volume café environments
• Experience with POS systems and inventory management

Compensation & Benefits

• Competitive compensation
• Opportunities for growth and advancement
• Employee discounts
• Innovative and exciting work environment
• Opportunity to work with leading hospitality automation technology
• Monday through Friday position with occasional weekend hours for scheduled events

Join Our Team

If you are passionate about hospitality, leadership, coffee culture, and innovative technology, we would love to hear from you. Join us in creating one of San Francisco’s most unique café experiences.

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift

Experience:

• Coffee Shop Management: 2 years (Required)

License/Certification:

• ServSafe Manager or equivalent (Required)

Work Location: In person