Perfect Brew Services

Field Service Technician - Coffee Equipment
Perfect Brew Services is a full-service specialty coffee equipment company dedicated to providing the best equipment solutions and service for all types of businesses. We have a warehouse, showroom, and training facility. We sell and service specialty equipment. We have grown our sales and service network to a mid-Atlantic level and have fostered many relationships within the coffee community.
Do you believe in “doing the job right the first time?”
Are you a hands-on professional that strives for quality over quantity?
Do you have a curiosity about how things work?
Are you passionate about coffee &amp; interested in learning about coffee culture?
Do you enjoy providing exceptional service to customers.
Are you interested in learning to be an expert service technician? We will train you!
If so, we want to speak with you!
As a Field Service Technician, you will install, maintain, and repair coffee machinery and equipment by performing the following duties:
Troubleshoot and service equipment issues both in the field and over the telephone.
Install coffee equipment using a basic knowledge of plumbing and electrical principles.
Complete scheduled maintenance according to company or manufacturer protocols.
Accurately fill out work order sheets with all the appropriate customer information, as well as an account of the service call and parts used.
Appropriately fill out service checklists and provide all needed third-party information.
Utilize working knowledge of the machines serviced most frequently.
Accurately and efficiently maintain customer information and relationships in company CRM programs.
Qualifications: Associate's degree or equivalent from two-year college or technical school; or 6 months to 1-year related experience and/or training; or equivalent combination of education and experience. Willing to train an exceptional candidate.
Valid MD driver’s license/good driving record
Ability to lift up to 75 lbs. or more.
Ability to move in strange positions to access needed equipment, areas, or parts.
Benefits: Perfect Brew values our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. PBS strives to provide a collaborative environment where each person feels encouraged to contribute to their processes, decisions, planning and culture. PBS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $25.00 - $29.00 per hour
Expected hours: 40.0 – 50.0 per week
Benefits:
<ul>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Professional development assistance</li>
<li>Vision insurance</li>
</ul>
Application Question(s):
<ul>
<li>What is your coffee of choice?</li>
</ul>
Ability to Commute:
<ul>
<li>Baltimore, MD 21230 (Required)</li>
</ul>
Ability to Relocate:
<ul>
<li>Baltimore, MD 21230: Relocate before starting work (Required)</li>
</ul>
Work Location: Hybrid remote in Baltimore, MD 21230

Coffee Solutions - Technical Service Representative

Coffee Solutions - Technical Service Representative

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