Cold caller / appointment setter

Cold Caller & Appointment Setter

Whatsapp cv to 0798026995

Position Overview

We are looking for a confident, motivated and results-driven Cold Caller & Appointment Setter to join our team. The successful candidate will be responsible for contacting prospective clients, introducing our services, identifying potential opportunities and securing qualified appointments for our consultants/advisers.

This role is ideal for someone who enjoys communicating with people, is comfortable making outbound calls and is motivated by performance-based earnings.

Key Responsibilities

• Make outbound cold calls to prospective clients from provided lead lists.
• Introduce the company and clearly explain the purpose of the call.
• Build rapport with prospective clients and identify their needs.
• Qualify leads based on the company’s requirements.
• Schedule appointments for advisers/consultants with qualified prospects.
• Confirm appointments and follow up with clients where necessary.
• Maintain accurate records of calls, leads, outcomes and appointments.
• Follow up on unanswered calls, interested prospects and potential leads.
• Meet agreed daily and monthly calling and appointment-setting targets.
• Communicate professionally with clients via telephone, email and WhatsApp where required.
• Provide regular feedback on lead quality and client responses.
• Work closely with advisers and management to ensure a smooth handover of qualified appointments.
• Maintain professionalism and confidentiality when handling client information.

Requirements

• Previous experience in cold calling, telesales, appointment setting, customer service or a similar role is advantageous.
• Excellent verbal communication and interpersonal skills.
• Confident and professional telephone manner.
• Ability to handle rejection and remain motivated.
• Strong persuasion and relationship-building skills.
• Good organisational and time-management skills.
• Target-driven and self-motivated.
• Basic computer literacy and ability to work with CRM systems or spreadsheets.
• Reliable and punctual.
• Ability to work independently while also being part of a team.

Pay: R6 000,00 - R6 500,00 per month

Work Location: In person