Cold Caller / Appointment Setter VA

Job Summary:
We're glad to be hiring a motivated and results-driven Appointment Setter to support our growing marketing business. In this role, you'll connect with small local business owners across various industries, introduce our services, and book qualified appointments for our team. The right candidate is a confident communicator, self-directed, and comfortable making high-volume outbound calls while also running lead research to keep the pipeline full.

Key Responsibilities:

• Make outbound calls to prospective clients across industries such as dental offices, med spas, HVAC, landscaping, pool services, and roofing
• Research and build targeted prospect lists based on defined criteria and industries
• Book qualified appointments and manage the calendar for the sales team
• Field inbound calls and inquiries, routing them appropriately
• Follow provided call scripts while adapting naturally to each conversation
• Keep accurate records of calls, outcomes, and appointments set
• Aim for a steady volume of daily dials to hit appointment targets
• Handle follow-up outreach and other administrative tasks as needed

Mandatory Skills:

• Proven experience in appointment setting, cold calling, or outbound sales
• Excellent spoken English and strong phone communication skills
• Able to run online lead research and build prospect lists
• Comfortable making 40–80 outbound dials per shift
• Familiarity with phone/dialer systems (e.g., RingCentral, Dialpad, Google Voice)
• Dependable, detail-focused, and able to work independently
• Strong communication and organizational skills

Preferred Skills:

• Experience calling small or local businesses in the US market
• Background in appointment setting for marketing or agency services
• Familiarity with CRM tools and lead tracking
• Able to handle both inbound and outbound calls
• Able to handle multiple tasks and priorities at once

Why Join Us:
This is a great chance to join a fast-growing business at an early stage, where your work will directly drive results and growth. You'll get to take ownership of your role, sharpen your sales skills, and grow alongside the company. We value proactive, dependable team members and offer a flexible, supportive working environment.