Cold Caller – Business Development

Cold Caller – Business Development

Department: Business Development
Job Type: Full-Time
Location: On-site
Experience: 1–years preferred
Industry: Medical Billing / Healthcare Revenue Cycle Management

Job Summary

We are looking for a motivated and results-driven Cold Caller to join our Business Development Team. The primary responsibility of this role is to identify and connect with potential healthcare clients, introduce our medical billing and revenue cycle management services, qualify prospects, and schedule meetings for the Business Development/Sales team.

The ideal candidate should have excellent communication skills, confidence speaking with healthcare professionals, and the ability to handle rejection while consistently achieving outreach targets.

Key Responsibilities

• Make outbound cold calls to healthcare providers, medical practices, clinics, physician groups, and other potential clients.
• Introduce the company and explain our medical billing and revenue cycle management services.
• Identify decision-makers such as physicians, practice managers, office managers, and administrators.
• Qualify leads based on practice size, specialty, current billing process, pain points, and potential business needs.
• Schedule qualified appointments or discovery calls for the Business Development/Sales team.
• Follow up with prospects through phone calls, emails, and other approved communication channels.
• Maintain accurate records of calls, conversations, follow-ups, and lead status in the CRM.
• Research prospective medical practices and identify new business opportunities.
• Meet daily and monthly calling, lead-generation, and appointment-setting targets.
• Develop a strong understanding of the company's medical billing services and value proposition.
• Handle initial objections professionally and communicate relevant information to prospects.
• Coordinate with the Business Development and Sales teams to ensure smooth lead handoffs.
• Provide regular reports on outreach activities, qualified leads, appointments, and prospect feedback.

Required Skills & Qualifications

• Excellent verbal and written communication skills.
• Confident and professional telephone manner.
• Strong interpersonal and relationship-building skills.
• Ability to communicate with physicians, practice managers, and healthcare administrators.
• Comfortable making a high volume of outbound calls.
• Strong persuasion, negotiation, and objection-handling skills.
• Self-motivated, goal-oriented, and persistent.
• Basic computer and CRM skills.
• Ability to organize and manage follow-ups effectively.
• Previous experience in cold calling, telemarketing, appointment setting, or business development is preferred.

Preferred Experience

Experience in any of the following industries will be an advantage:

• Medical billing
• Healthcare BPO
• Revenue Cycle Management (RCM)
• Healthcare services

To Apply:
Please send your resume to [email protected] with the subject line: Application – Cold Caller, Business Development

Pay: Rs70,000.00 - Rs80,000.00 per month

Work Location: In person