Cold caller

Job Summary

We are looking for a motivated and confident Telecaller to contact potential customers, explain our products/services, generate leads, and maintain strong customer relationships. The ideal candidate should have excellent communication skills and a customer-focused approach.

Key Responsibilities

• Make outbound and receive inbound calls from customers.
• Explain company products and services effectively.
• Generate and qualify leads through phone calls.
• Follow up with prospective customers and convert leads into sales.
• Maintain accurate records of customer interactions in CRM/Excel.
• Handle customer queries and provide appropriate solutions.
• Achieve daily, weekly, and monthly calling and sales targets.
• Coordinate with the sales team for lead handover and follow-up.
• Maintain a professional and positive attitude during customer interactions.

Required Qualifications

• 12th Pass / Graduate (preferred).
• 1–2 years of experience as a Telecaller, Telemarketing Executive, or Customer Support Executive.
• Freshers with good communication skills are welcome to apply.

Required Skills

• Excellent communication and interpersonal skills.
• Basic computer knowledge (MS Excel, MS Word, Email).
• Strong convincing and negotiation skills.
• Ability to work under target-based environments.
• Good listening and problem-solving skills.

Working Hours

• Monday to Saturday
• 10:00 AM – 7:00 PM

Pay: ₹11,000.00 - ₹13,000.00 per month

Work Location: In person