US Fertility - RMA NY

Build What Matters Most—Families, Futures, and Your Career
New England Cryogenic Center (NECC) was founded in 1971 and is one of the pioneers in processing and cryopreservation of human cells and tissue in the United States. We have an uncommon dedication to our clients, and our mission is helping people achieve their dreams of having a family.
Opportunity Overview
We have an immediate opening for a Cold Chain Logistics Technician to join our team at New England Cryogenic Center in Marlborough, Massachusetts.
Schedule: Monday through Friday, from 8:30 AM to 5:00 PM, with the ability to work up to 2 weekends per month and 3 holidays per year Compensation: $22.00 to $23.00 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
Under the supervision of the Laboratory Manager, the Cold Chain Logistics Technician is responsible for tank monitoring and maintenance, order fulfillment, inventory projects and general biorepository tasks.
In this role, the Cold Chain Logistics Technician will:
Assign, pull and verify orders Perform daily and weekly QM/QC Receive products and verify via packing slips and purchase orders Check-in shipping tanks and perform shipping procedures for specimen orders Perform inventory for tank room supplies and submit requisitions for purchase Maintain a high level of cleanliness in the Cryogenic area Draft and review SOPs Attend meetings when necessary Convey any non-compliances and difficulties to upper management Perform and assist in all duties pursuant to the betterment of NECC and related companies Maintain and update location logbooks, tank sheets and computerized specimen inventory Coordinate specimen pick-ups and deliveries with courier and sales department Have occasional responsibility of alarming and disarming the building security system Perform other related duties as assigned by management
What You'll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
Associates degree and a minimum of 3 to 5 years of related experience required, or any combination of education and experience which would provide an equivalent background Experience working with inventory preferred Experience with medical gas equipment and controllers preferred Transport coordination experience preferred Must be capable of performing, evaluating, and reporting cryogenics procedures by following standard operating procedure High attention to detail Strong written and oral communication skills Work weekend coverage per team schedule managed by Biorepository Manager Work occasional overtime and holidays as needed Working knowledge in a variety of computer software applications in word processing, database, and Microsoft Applications (Outlook, Word, Excel, and Access) Have skills to access, input, and retrieve information from a computer Excellent interpersonal skills and ability to work as part of a multi-disciplinary team, and build and maintain effective working relationships Ability to develop continuous quality improvement Results orientation; highly responsive to requests Verbal and written communication skills Excellent organizational skills Ability to maintain the highest level of confidentiality and accuracy Flexibility and willingness to always learn
What We Offer
We are proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)
Medical, dental, and vision insurance 401(k) with company match Tuition assistance and professional development support Performance-based bonus opportunities Generous paid time off, paid holidays, and paid parental leave Life and disability benefits Fertility Discount Program Employee wellness and recognition programs
Part-Time Employees
401(k) with company match Performance-based bonus opportunities Employee wellness and recognition programs
Per Diem Employees
401(k) with company match Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
We believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (<a href="https://www.eeoc.gov/poster" rel="nofollow noopener" target="_blank">https://www.eeoc.gov/poster</a>) notice from the Department of Labor.

Cold Chain Logistics Technician

Cold Chain Logistics Technician

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