Collection Admin Support

Collections Admin Support

Location: Taguig, Philippines
Work Setup: Hybrid – 3 days onsite per week
Schedule: Dayshift
Employment Type: 12-Month Contract

About the Role

We are looking for a detail-oriented Collections Admin Support professional to assist with day-to-day collections administration and account monitoring.

The ideal candidate should have local collections experience, preferably handling Philippine-based customers/accounts. Experience in B2B or international collections is not the primary focus for this role.

Key Responsibilities

• Provide administrative support for daily collections activities.
• Monitor and update customer/account records related to collections.
• Review and maintain accurate collections documentation and records.
• Coordinate with internal teams regarding account status, payments, and collection concerns.
• Assist in tracking outstanding balances and payment updates.
• Prepare and maintain collection-related reports and records.
• Perform data entry and other administrative tasks related to collections operations.
• Ensure all information and documentation are complete and accurate.
• Follow established processes and procedures for collections support.

Requirements

• Experience in local collections is highly preferred.
• Candidates with experience handling Philippine-based customers/accounts are encouraged to apply.
• Experience in B2B or international collections is not the priority for this role.
• Strong attention to detail and organizational skills.
• Good communication and coordination skills.
• Proficient in MS Office, particularly Excel.
• Able to work effectively in a hybrid setup.
• Willing to work 3 days onsite per week in Taguig.
• Available for a dayshift schedule.

Pay: Php25,000.00 - Php35,000.00 per hour

Benefits:

• Promotion to permanent employee

Work Location: Hybrid remote in Taguig