Collection Associate

QUALIFICATIONS:

• Bachelor’s Degree in Accounting or related field

• With experience in Collection, Accounts Receivable is an advantage

• Proficient in MS Office (Word, Excel, PowerPoint); skilled in Excel functions including VLOOKUP, Pivot Table, SUMIF, AND, and matching formulas.

• Strong analytical ability and effective oral communication skills.

DUTIES AND RESPONSIBILITIES:

• Receive, verify, and process invoices; ensure completeness, originality, and accurate customer balances in both manual ledgers and system records.
• Handle credit returns, offsetting, and adjustments to maintain correct customer balances.
• Monitor customer payments within agreed terms; ensure checks are properly handled and receivables remain updated.
• Prepare and submit aging reports twice monthly; reconcile balances with the general ledger; track outstanding receivables.
• Address customer queries promptly; collaborate with salesmen to resolve doubtful balances and ensure smooth account management.
• Ensure billing and collections are properly accounted for and timely recorded to support accurate revenue recognition.