Collection Executive

Role & responsibilities

• Ability to drive a minimum of 80Km per day.
• Own a two-wheeler with a valid license.
• Starting business in a new village.
• Collection of current dues.
• Submit daily collection reports to the Branch Manager.
• Group-wise collection as per scheduled time by following the process.
• Village identification within the radius.
• Respond to customer inquiries via phone or in person.
• Feasibility study of the village based on demographics, activities and financial needs of the customers.
• Resolve customer complaints efficiently and professionally.
• Regular monitoring of clients by conducting meetings.

Preferred candidate profile

• Strong interpersonal and relationship-building abilities.
• Excellent problem-solving and conflict-resolution skills.
• Active listening and empathy.
• Time management and organizational skills.
• Ability to work under pressure and manage multiple tasks.
• Attention to detail and accuracy.
• Teamwork and collaboration.
• Customer-focused mindset.

Perks and benefits

The benefits provided include Food Allowance, Petrol Allowance, and Incentives.