FILZA GROUP
Collection executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Karnataka, India
Work mode:
Onsite
Published on:
20 August 2026
What they need
Collection Executive – Job Description
Position: Collection Executive
Department: Collections / Customer Support
Experience: Freshers & Experienced Candidates
Location: Bangalore
Job Responsibilities
- Contact customers through calls and follow up on pending payments.
- Handle collection and loan-recovery related queries professionally.
- Explain outstanding amounts, payment schedules, and available payment options.
- Maintain accurate records of customer interactions and payment commitments.
- Follow up with customers as per the assigned collection process.
- Achieve daily, weekly, and monthly collection targets.
- Handle customer objections and negotiate suitable payment arrangements.
- Ensure professional communication and maintain good customer relationships.
- Update collection status and customer information in the system.
Skills Required
- Communication skills
- Negotiation & convincing skills
- Customer handling
- Target-oriented approach
- Basic computer knowledge
- Patience and problem-solv
Pay: ₹18,000.00 - ₹23,000.00 per month
Work Location: In person
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