Fundbridge Fintech
Collection Executive
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹225,000 – ₹400,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
15 September 2026
What they need
Roles & Responsiblities
Make outbound calls to customers regarding pending EMIs, overdue payments, and outstanding loan amounts.
Follow up with customers as per the assigned calling list and collection bucket.
Remind customers about upcoming and overdue payment dates.
Persuade customers to clear outstanding dues within the committed timeline.
Take payment commitments (PTP Promise to Pay) from customers and ensure timely follow-up.
Track and follow up on broken promises and missed payment commitments.
Communicate professionally with customers regarding their loan accounts and outstanding dues.
Follow company-approved collection procedures and customer communication guidelines.
Ensure polite, professional, and ethical communication with customers.
Preferred candidate profile
Hindi and English communication preferred
Good convincing and negotiation skills
Customer handling and objection-handling skills
Basic knowledge of MS Excel and CRM software
Target-oriented approach
Ability to handle pressure and high-volume calling
Prior experience in Banking/NBFC/Loan Collection/Telecalling/Recovery preferred
Interested Candidates can share their resume at whatsapp number 9958015592.
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