Collection Executive

Role Overview :-

You will be the frontline of MoveInSync's collection engine responsible for a portfolio of enterprise clients (IT, GCC, BFSI), ensuring invoices are acknowledged, disputes are resolved, and payments are collected within terms. This is B2B enterprise collections, not retail you'll deal with procurement teams, vendor portals, PO matching, and structured AP processes at some of India's largest employers.

Key Responsibilities :

• Own a portfolio of 3060 enterprise client accounts and be accountable for cash collection against targets.

• Track invoice lifecycle: submission acknowledgment PO matching GRN payment scheduling cash receipt. Identify and clear blockers at every stage.

• Follow up systematically email, phone, portal checks — with client AP/finance teams. Maintain a log of every interaction, payment promise, and dispute.

• Resolve payment blockers: PO mismatches, GRN delays, TDS deductions, GST discrepancies, credit note adjustments. Coordinate internally with billing, operations, and account management.

• Submit invoices on client vendor portals (Ariba, Coupa, SAP, custom portals) where required. Ensure correct documentation (PO number, GST details, supporting annexures).

• Prepare daily/weekly collection status updates for your portfolio — amounts collected, overdue, promised, and escalated.

• Use Claude (AI) to draft follow-up emails, generate aging summaries, and maintain your portfolio tracker. MoveInSync Finance is a Claude-native department — you will learn and use AI tools from Day 1.

Ideal Candidate Profile :

• BCom / MCom / BBA with 1–4 years of experience in B2B collections or accounts receivable — preferably in IT services, SaaS, or enterprise B2B companies.

• Experience interacting with enterprise procurement / AP team at large organisations — you've navigated vendor portals and PO-based payment systems.

• Strong follow-up discipline and communication skills — professional, persistent, and documented.

• Comfort with Excel / Google Sheets for tracking and reporting.

• Willingness to adopt AI tools (Claude) for daily work — email drafting, data analysis, and reporting.

• Kannada and Hindi language skills are a plus given client base.