Collection Executive

Key responsibilities include contacting customers via phone, email, or field visits to discuss overdue bills, negotiating feasible payment plans, and documenting all interactions in a CRM system. Executives also handle customer queries, resolve disputes, escalate complex cases to senior management, and collaborate with finance or legal teams to mitigate bad debt and prevent defaults. Essential qualifications typically include a high school diploma or bachelor’s degree in finance or a related field, along with strong communication, negotiation, and conflict resolution skills. Proficiency in collection software and CRM systems, knowledge of debt collection laws, and the ability to work under pressure to meet performance metrics are critical for success in this entry-level to mid-level operational role.

Pay: ₹19,585.05 - ₹27,474.70 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Work Location: In person