Collection Executive

Job Opening in Madhuvan Dealers (NBFC)

Location: Powai

Designation: Collection Executive

Salary range between 35,000 to 40,000 in hand per month

Role and Responsibilities:

• Manage assigned customer accounts and ensure timely collection of outstanding dues. Contact customers through phone calls, field visits, and other approved communication channels for payment follow-ups.
• Achieve monthly and quarterly collection/recovery targets. Understand customer payment issues and negotiate suitable repayment solutions within company policies.
• Maintain regular follow-ups on overdue and delinquent accounts. Ensure accurate and timely updating of collection activities, customer interactions, and payment status in the system.
• Conduct field visits, wherever required, for customer follow-up and payment collection. Identify high-risk or difficult-to-collect accounts and escalate them to the reporting manager.
• Coordinate with internal teams such as Operations, Credit, Customer Service, and Legal for resolution of collection-related issues. Maintain professional relationships with customers while handling difficult or sensitive situations.
• Ensure all collection activities are conducted ethically and in compliance with applicable regulatory requirements and company policies.
• Prepare and share regular collection reports and daily activity updates with the reporting manager.

Interested candidated kindly forward your updated CV on [email protected]

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person