Collection Executive

Job Role : Collection Execuitve

We are looking for a responsible and target-oriented Collection Executive to manage fee collection and payment follow-ups from students, parents, and educational institutions. The candidate will be responsible for ensuring timely payments, maintaining accurate collection records, resolving payment-related queries, and supporting the organization in achieving its collection targets.

Key Responsibilities

• Contact students, parents, and institutions to follow up on pending fees and overdue payments.
• Make follow-up calls, send reminders through WhatsApp, email, and SMS, and ensure timely fee collection.
• Explain payment schedules, outstanding balances, and available payment options to students and parents.
• Maintain accurate records of collections, pending payments, and follow-up activities.
• Coordinate with the accounts and finance teams to reconcile payments and update collection reports.
• Handle payment-related queries and resolve discrepancies professionally.
• Monitor overdue accounts and prepare daily, weekly, and monthly collection reports.
• Achieve assigned collection targets within the stipulated timelines.
• Maintain professional communication and positive relationships with students, parents, and educational partners.
• Follow company policies and ensure confidentiality of financial and student information.

Required Skills

• Good communication and negotiation skills.
• Strong follow-up and customer-handling abilities.
• Basic knowledge of MS Excel, Google Sheets, and data entry.
• Ability to handle payment-related queries professionally.
• Good organizational and time-management skills.
• Ability to work independently and as part of a team.

Educational Qualification

• Any graduate degree is preferred.
• Candidates with relevant experience in collections

Pay: ₹17,500.00 - ₹30,000.00 per month

Work Location: In person