Collection Representative

Role & responsibilities

Graduate (10+2+3) or Btech and MBA with AR experience

18+ months of experience in AR Calling

Domain Expertise: Hands-on experience in both Physician and Hospital Billing

Hospital Billing experience

Proven experience in Hospital Billing-UB04

Solid knowledge of Denial Management within the RCM/AR domain

Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)

In-depth working knowledge of the various applications associated with the workflows

Preferred candidate profile

Solid knowledge and use of the American English language skills with neutral accent

Ability to communicate effectively with all internal and external clients

Ability to use good judgment and critical thinking skills; ability to identify and resolve problems

Proficient in MS Office software; particularly Excel and Outlook

Efficient and accurate keyboard/typing skills

Solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction

Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information