Collection Representative

Job Summary:
Join our dynamic team as a Collection Representative, where you can earn monthly bonuses of $200 to $800 based on your performance. We value bilingual-Spanish skills and prior experience in collections, medical billing, or call centers. Benefit from comprehensive medical, dental, vision, and voluntary insurance options tailored to your needs. Enjoy paid vacation, sick leave, holiday pay, and opportunities for growth in a fast-paced environment. This role offers a rewarding chance to make an impact while advancing your career.

Responsibilities:
Contact consumers and companies to collect past due balances.
Negotiate payment arrangements with clients to resolve delinquencies.
Meet performance expectations for collection efforts on assigned accounts.
Document all collection activities accurately in accordance with established procedures.
Navigate various screens and relay information to clients professionally and clearly.

Qualifications:
Bilingual-Spanish required.
Minimum of 1 year of experience in collections, medical billing, or call centers preferred.
High School Diploma or equivalent required.
Background check required.
Excellent verbal and written communication skills.
Strong decision-making and problem-solving abilities.
Effective time management and organizational skills.
Ability to work collaboratively in a team environment.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person