Collection Specialist

Job Overview

Auxilium Collection Inc. is looking for a motivated, goal-oriented, and results-driven Collection Specialist to join our growing team.

The successful candidate will be responsible for handling overdue accounts, contacting clients regarding outstanding balances, negotiating payment arrangements, monitoring promises to pay, and achieving assigned collection targets while maintaining professional and respectful communication.

If you have experience in debt collection and are passionate about achieving results, we encourage you to apply!

Key Responsibilities

• Contact clients through outbound calls, SMS, and other approved communication channels regarding outstanding accounts.
• Negotiate payment arrangements and secure commitments or Promises to Pay (PTPs).
• Follow up on overdue accounts and monitor promised payment dates.
• Maintain accurate account records, collection remarks, and follow-up schedules.
• Prepare daily collection reports and provide regular updates on account status.
• Achieve assigned collection targets and performance objectives.
• Respond professionally to client inquiries and payment concerns.
• Coordinate with team leaders and operations personnel regarding account updates and payment verification.
• Follow company policies, client requirements, and applicable debt collection laws and regulations.

Qualifications

• At least a high school graduate; college level or college graduate is an advantage.
• At least one (1) year of experience in debt collection or a related field.
• Good communication, negotiation, and interpersonal skills.
• Results-oriented, persistent, and capable of working with collection targets.
• Basic computer skills, including Microsoft Excel and data entry.
• Organized, detail-oriented, and able to manage multiple accounts.
• Responsible, self-motivated, and able to work independently or as part of a team.
• Willing to work on-site in Mandaluyong City.

Compensation and Benefits

• Monthly basic salary of ₱14,000–₱16,000, depending on qualifications and experience.
• Commission based on the applicable company commission scheme.
• Performance-based incentives.
• Opportunities for professional growth and development.
• Supportive and goal-oriented working environment.

Working Schedule

• Monday to Friday: 8:30 AM – 5:30 PM
• Saturday: 8:30 AM – 3:30 PM

Pay: Php14,000.00 - Php16,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Mandaluyong: Reliably commute or planning to relocate before starting work (Required)

Experience:

• collection: 1 year (Required)

Location:

• Mandaluyong (Preferred)

Work Location: In person