Collection Specialist

Job Overview

The Collection Specialist manages customer accounts and supports timely, professional communication about outstanding balances. This role combines customer service, client communication, and collections account management, with Microsoft Office and JDE experience relevant to the work.

Responsibilities

• Communicate with clients and customers about account matters in a courteous, service-focused manner.
• Manage collections accounts and follow up on outstanding balances.
• Maintain clear, accurate account information using Microsoft Office and JDE.
• Your impact: Consistent, respectful account follow-up helps customers understand their balances and supports effective account management.

Skills

• Customer service and client communication skills.
• Collections account management experience or familiarity.
• Working knowledge of Microsoft Office.
• JDE experience.

Pay: $18.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid training
• Work from home

Work Location: Remote