W
White Force Outsourcing Services
Collection Telecaller
Skills
CRMCompliance
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹275,000 – ₹300,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
21 August 2026
What they need
Roles & Responsibilities
- Outbound Recovery: Conduct calls and handle persistent follow-ups with customers regarding overdue payments.
- Negotiation & Resolution: Explain payment options clearly, negotiate payment terms, and resolve customer queries professionally.
- Data Maintenance: Accurately log call records, follow-up notes, and payment commitments in the CRM system.
- Target Achievement: Consistently meet and exceed monthly collection and recovery targets assigned by management.
- Compliance: Follow company guidelines and legal standards during all customer interactions.
Key Skills & Requirements
- Strong negotiation and persuasion skills.
- Good verbal communication in Hindi / English.
- Ability to handle target pressure and challenging conversations.
- Basic knowledge of CRM tools and computers.
WhatsApp your resume: 9754044707
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