Collection Telecaller

Roles and Responsibilities

• Manage collection calls to customers for outstanding payments.
• Identify customer queries and resolve issues promptly.
• Update customer interactions on the system accurately.
• Maintain a professional attitude during all interactions.

Desired Candidate Profile

• 1-3 years of experience in collections or related field (collections, credit collection, debt recovery).
• Strong communication skills with excellent verbal and written abilities.
• Ability to work independently with minimal supervision.
• Proficiency in collection management software and systems.