Collections Advisor

Small businesses need, now more than ever, increased financial agility, control and protection to compete in today’s marketplace. At Idea Financial, we use our financing expertise, cutting edge technology, and commitment to superior customer service to develop and provide financial and insurance products that give businesses just that: control of their finances.

Our primary goal and motivation are to help our customers transform their business ideas into reality. As a result, we empower our customers to improve their cash flow, mitigate business risk, invest with a low cost of capital, and grow their business acumen.

Role Overview: Collections Specialist

Idea Financial is hiring a Collections Specialist to support the both internal and external collections efforts for Idea Financial and LevelEsq.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary.

Responsibilities:

• Review daily return reports to determine which customers have missed payments.
• Communicate with customers by text, email and phone to ensure payments continue timely and without default.
• Work with customers to provide hardship assistance where permitted.
• Ensure UCC filings are timely made to protect company interests;
• Initiate UCC enforcement actions.
• Investigate historical data for each debt.
• Update account status records and collection efforts.
• Report on collection activity and accounts receivable status.
• Work internally with Idea paralegals to organize and categorize defaults.
• Coordinate with external collection partners and attorneys to facilitate the resolution of collection accounts.

Requirements:

• 3-5 years of commercial collection experience or;
• 1-3 years of litigation experience
• Position will report to the Collections and Retention Specialist.

What we offer

· A challenging and rewarding early-stage startup opportunity with unlimited growth potential

· A beautiful open concept office space located in the heart of downtown Miami - walking distance from public transit and a variety of local restaurants and cafes

· A fun, friendly, and talented team that is passionate about financial technology and helping small businesses succeed

· Generous benefits and perks including a 401k plan, medical, dental, unlimited snacks, flexible vacation policy, casual dress, free gym membership, team lunches and activities

Idea Financial is an equal opportunity employer. At Idea Financial, we make all employment decisions without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state, or local law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
• Vision insurance

Experience:

• Collections: 5 years (Preferred)

Ability to Commute:

• Miami, FL 33126 (Preferred)

Work Location: In person