Collections Assistant

About the role

The Collections Assistant role is to help manage client accounts, prepare billing documents, and assist with collections.

Key responsibilities

• Assist in preparing and distributing Statements of Account (SOA) to clients
• Monitor and follow up on overdue accounts via phone or email
• Draft and send notices and collection letters
• Encode daily collections and update monitoring sheets (e.g., Google Drive or internal systems)
• Coordinate with internal departments for document requests
• Prepare reports such as aging reports, collection summaries, and memos for approvals
• Perform clerical tasks such as filing, sorting, and data entry

About you

• Bachelor's Degree in Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking
• 1-2 years of work experience
• Willing to do field and in-house office works
• Proficient in English (written and verbal skills)
• Proficient in using Microsoft Office Suite, particularly Excel and Word
• Keen attention to details
• Willing to work in Taguig City
• Can start ASAP