Collections Assistant

We are looking for a Branch Collections Assistant to support our CDO Branch in monitoring accounts receivable, following up outstanding payments, and coordinating account-related concerns with agents, clients, and internal departments.

Key Responsibilities

• Monitor Accounts Receivable – Track outstanding balances, monitor pending payments, and follow up with agents and clients to support timely collections.
• Prepare Statements of Account – Prepare or coordinate the preparation of statements of account for agents and clients.
• Track Receivables – Monitor receivables and coordinate with the concerned personnel regarding pending balances and payment updates.
• Maintain Accurate Records – Keep receivables monitoring files, trackers, and other related records organized and up to date.
• Coordinate with Stakeholders – Work closely with agents, clients, and internal departments to obtain updates, address documentation concerns, and facilitate pending transactions.
• Provide Branch Support – Assist with administrative tasks and other related duties as assigned by the immediate supervisor.

Qualifications

• Graduate of any four-year business-related course.
• Fresh graduates are welcome to apply.
• Experience in collections, accounts receivable, or the insurance industry is an advantage but not required.
• Proficiency in MS Office applications.
• Good written and verbal communication skills.
• Organized, detail-oriented, and capable of managing multiple follow-ups.
• Able to work under pressure, prioritize tasks, and meet deadlines.

Pay: Php12,000.00 - Php18,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Cagayan de Oro: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Collections: 1 year (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: In person