Collections Manager

Job Description: Government Liaison & Collections Manager

Position: Government Liaison & Collections Manager

Department: Accounts

Experience: 3-5 Years

Location: Noida

Employment Type: Full-Time

Reporting To: Managing Director / Board of Directors

Role Summary

Responsible for following up with government departments/offices on pending payments, coordinating with concerned officials to expedite processing, and keeping management updated on payment status.

Key Responsibilities

• Regularly follow up with government department offices/officials on outstanding/pending payments
• Track invoice/bill status submitted to government clients
• Build and maintain good working relationships with relevant department staff for smoother coordination
• Visit government offices as required to submit documents, collect signatures/approvals, or check file status
• Coordinate with internal accounts team to share updated payment status and resolve any documentation gaps causing delays
• Escalate long-pending payments to management with reasons for delay
• Maintain records of visits, correspondence, and payment realization for reporting

Required Skills & Qualifications

• Graduate (any stream); Commerce background preferred
• 5+ years of experience in liaisoning, collections, or government office coordination
• Prior experience dealing with government departments/PSUs preferred
• Good communication and interpersonal skills; comfortable with in-person follow-ups
• Basic computer knowledge (Excel, email) for maintaining records
• Willingness to travel locally for office visits

Preferred Attributes

• Existing contacts/network within local government departments