Collections Manager

Job Purpose /Objective:

The Collections Manager reports directly to the Credit Manager and is responsible for leading and developing the collections team to optimize cash flow and minimize delinquency for all entities. This role will be working closely with the Credit Manager to support day-to-day collection activities, assist the Corporate Controller and the broader accounting team to ensure accurate receivable management to accomplish month-end close activities.

Essential Job Functions:

• Lead, supervise and develop the AR Collections team to ensure timely collection of all receivables across multiple entities
• Develop and maintain organized collection processes, documentation, and customer communication records to ensure accuracy, accountability, and compliance with company policies. This includes identifying any opportunities to improve collection effectiveness
• Montior customer accounts and aging reports to identify collection targets, delinquencies and other risks and implement corrective action as needed
• Work alongside our Business Development and National Sales teams to streamline collection processes and proactively resolve aged collection issues
• Monthly reporting of the Key Performance Indicators for the department, including updating the Corporate Controller and the Credit Manager on the status of the Company’s AR aging reports monthly and preparing a thoughtful process to resolve any potential issues.
• Perform other AR duties as needed or as requested by the Credit Manager, Corporate Controller or CFO

Physical Demands:

• Light to medium
• Sitting 95% of the time
• Standing 5% of the time
• Occasional lifting of supplies and material
• Extensive use of office equipment and computers

Working Conditions:

• Busy, open office area
• Will experience periodic interruptions from department managers pertaining to accounts receivable and collections matters.
• Will experience multiple incoming and outgoing calls/emails pertaining to accounts receivable and collections matters.

Minimum Qualifications:

• High school graduate or equivalent, college graduation in finance preferred.
• 5+ years prior collection experience is preferred
• Knowledge of technical and professional principles and skills of accounting and collections in a wholesale distribution environment
• Knowledge of data processing capabilities and procedures, including the use of computers
• Knowledge of appropriate management and supervisory skills to assist in supervision of collections staff
• Knowledge of requirements and regulations set forth as standard accounting practices, procedures, and policies.