Collections Manager

Northwest Respiratory Services is a leading provider of oxygen & respiratory products throughout the Midwest & Northern Rockies. We are currently in search of a seasoned Collections Manager for our Eagan, MN office.

Essential duties and responsibilities include the following (other duties may be assigned):

• Work assigned reports, dashboards, and aging queues daily
• Manage AR of private pay accounts across all aging buckets (current, 30/60/90+ days)
• Within 24 hours (or otherwise timely manner):
  • Make collection calls to patients and/or their families
  • Respond to collection calls from patients and/or their families
• Identify correct responsible party, insurance and make corrections to invoices
• Work aged receivables
• Investigate and resolve billing discrepancies
• Meet individual and departmental goals
• Utilize Brightree software

Key Qualifications:

• 1-2 years of collections experience, preferably in DME/HME or health care
• Well versed in medical insurance and terminology
• Great communication skills written and verbal, contacting insurance carriers, facilities, patients, etc.
• Work individual feedback sessions, staff meetings, and annual training and/or competency tests

We Offer a Competitive Benefits Package Including:

• Medical, Dental, and Vision insurance
• HSA & FSA options
• 401(k) retirement plan w/ company contribution
• Long-term and Short-term Disability insurance
• Company-paid Life insurance
• Voluntary Life, Accident, and other supplemental insurance
• Pet insurance
• Vacation, sick, and paid holidays
• Learning and development opportunities

We look forward to seeing your application and the opportunity to speak with you further!

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry.  We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital.  Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EEO Employer – M/F/Vets/Disabled