Collections Officer

The Organisation
Our client is a highly regarded and growing healthcare organisation committed to delivering exceptional services that have a genuine impact on the lives of Australians. With a strong reputation for innovation, patient care and operational excellence, the business continues to expand its national footprint and invest in its people, systems and processes.

As a result of continued growth and increasing demand, an exciting opportunity has arisen for an experienced Accounts Receivable Officer to join their finance team on an initial 3-month contract, with the potential for extension.

This is an excellent opportunity to join a collaborative and supportive environment where your contribution will be valued from day one.

The Position
Reporting directly to the Credit Manager and working within a high-performing finance team, you will be responsible for managing a diverse debtor portfolio while ensuring outstanding customer service is maintained across all stakeholder interactions.

Key responsibilities will include:

• Managing a portfolio of outstanding accounts and ensuring timely collection of payments
• Conducting collection calls and following up overdue accounts professionally and effectively
• Performing account reconciliations and investigating outstanding items
• Managing patient, customer and stakeholder queries in relation to invoices and account balances
• Building strong relationships with internal and external stakeholders
• Processing adjustments, allocations and account maintenance activities
• Assisting with reporting and administration requirements within the accounts receivable function
• Supporting continuous improvement initiatives across finance operations

About You
To be successful in this role, you will bring previous Accounts Receivable, Collections or Credit Control experience together with a proactive and customer-focused approach.
You will also possess:

• Strong communication skills with the ability to confidently engage with a broad range of stakeholders
• Proven experience managing a debtors ledger and collecting outstanding payments
• Excellent account reconciliation and problem-solving abilities
• High attention to detail and strong organisational skills
• The ability to work autonomously while contributing positively to a team environment
• Intermediate to advanced systems skills and confidence learning new processes quickly
• A professional, resilient and relationship-driven approach

What's on Offer

• Opportunity to join a respected healthcare organisation making a genuine difference in the community
• Supportive and collaborative leadership team
• Friendly, welcoming and values-driven culture
• Exposure to a growing business experiencing an exciting phase of expansion
• Modern offices and excellent team environment
• Immediate start available
• Competitive hourly rate and potential for contract extension

 To discuss further, please contact Daniel Close at [email protected]