Collections Processor

Description:
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Credit Specialist. The Credit Specialist is engaged in collection of customer trade receivable accounts. In addition to customer accounts, the Credit Specialist works with branches or third-party payers to resolve processing and payments issues.

• Communicates with customers by telephone and/or via e-mail to collect all open items on account.
• Updates the business system with real-time collection notes following discussions with account debtors.
• Evaluates customer payment receipts and attempts to collect delinquent accounts; may write collection letters; makes collection telephone calls or make recommendations for credit limit adjustments.
• Reviews accounts receivable aging to ensure accounts are reconciled and that all payments have been processed correctly.
• Works with branches or third-party payers to resolve processing issues.
• Prepares reports, as requested by manager, to provide update on payment status of past due accounts to keep Operations Credit Manager informed on past due accounts.
• Assists management in the approval of new business.
• Performs other duties as assigned by supervisor.

Qualifications:

• Requires two or more years of account administration / collection experience.
• Excellent communication skills with an emphasis towards customer service.
• Must be detail oriented and have good organization skills.
• Requires knowledge of computer systems including Excel, Word, Outlook, and the Internet. Prior experience with AS/400 is desired
• Post-secondary education preferred.

Benefits:

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training