Collections Specialist

What you’ll be doing

We are seeking a professional Collections Specialist to join our Accounts Receivable team at our corporate headquarters This person will perform a wide variety of credit and collections functions.

• Collect outstanding accounts receivable on accounts within Company payment terms and collection guidelines while supporting sales growth opportunities and minimizing bad debt write-off risk.

• Contact customers with overdue accounts via telephone, letter and email.

• Identify customer objections to payment and using standard procedures resolve customer objections or elevate objections to appropriate stakeholders for resolution.

• Maintain electronic collections notes for each customer account in accounting system.

• Provide regular reporting of information such as customer aging, credit limits, credit hold status, and collection updates to management, General Counsel, and CFO.

• Assist with pre-lien notices, mechanics liens, bond claims, bankruptcy proof of claims, and place delinquent accounts with third party collection agencies.

• Manage vendor relationships with external credit / collection providers.

• Assist General Counsel and outside counsel with mechanics lien and collection litigation.

• Perform other related duties as assigned by supervisor.

What you’ll bring to us

• Bachelor's or Associates degree in business, accounting, or finance highly preferred, but not required with a minimum of 3 years in credit and collection experience required.

• High school diploma or G.E.D. required.

• Minimum of 3 years work experience as a Collection Specialist.

• Strong understanding of math.

• Experience with construction collection is preferred.

• Must have a sense of urgency and a natural ability to work in a fast paced and growing environment.

• Ability to communicate within all levels of an organization

• Knowledge of MS Word, Excel