Provana
Collector
Skills
5 days ago
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Important information
Contract type:
Permanent
Location:
Uttar Pradesh, India
Work mode:
Onsite
Published on:
16 October 2026
What they need
Handles collection of pending payments from US clients while adhering to US debt collection lawsUpdate and maintain accurate records of all repossession activities and customer interactions. ? Excellent negotiation, analytical, and leadership skills ? Provide exceptional customer service while handling sensitive and sometimes difficult situations ? Follow company policies and procedures, as well as applicable laws and regulations, at all times. ? Negotiate payment plans and settlements within authorized limits. ? Document all communications and update account records in the collection software system. ? Establish and manage payment plans with debtors when appropriate. ? You will be making outbound calls to US customers for debt collections ? Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and other applicable federal and state laws. ? Handle escalations and disputes professionally, escalating to management when necessary.
Pay: ₹8,000.00 - ₹50,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
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