Collector/ Collections

What We Are Looking For is YOU! We Are Looking For YOU! The Role Full-Time Collector / Collections Enagic Collector position at our headquarter branch location in Torrance, CA. Enagic is a Japan-based leading manufacturer of alkaline ionizers and water filtration machines. Enagic distributes its products through a network of independent contractor sales represents through a multilevel (network) marketing business model.

What YOU will be Responsible for: Collect payments on past due bills. Create a list of people who have not made payments. Organize lists according to the severity of the delinquency. Locate customers using credit bureau information, loan documents, and other paperwork or databases.

• Collection calls and/or correspondence to existing customers.
• Resolve customer discrepancies etc.
• Ability to pay attention to detail and maintain confidentiality.
• Strong follow-up and follow-through skills
• Pleasant yet consistent and politely forceful on the phone
• Skip-Tracing Experience/ Detail Oriented
• Process Payments and data entry
• Knowledge of State and Federal laws applicable to collections
• *** FDCPA (Federal Debt Collections Practices Act) ***

This Job Is Ideal for Someone Who Is:

• Knowledge/experience of billing and collections procedures
• Proficiency in basic Microsoft Office, Excel and Word
• Excellent communication skills, both verbal and written
• 1 to 2+ years collection experience
• Bilingual is a plus

Benefits (Full Time only): Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Employee discount, Flexible spending account,

Work Hours: Monday to Friday 9 am – 6 pm One half-day Saturday per month