Collector (Non-CDL)

Position Description

Work. Serve. Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve.

Hiring Range: $52,206.00 - $60,432.00

Workdays/Hours: Monday - Thursday, 6:00am to 4:00pm, Fridays when required.

The Environmental and Street Services Department collaborates with community partners to provide exceptional customer service and outstanding management of waste collection, recycling and disposal services that are safe, efficient, cost-effective and environmentally sound. Our work enhances the appearance of the City while ensuring its sustainability. If you're looking for meaningful work and the chance to serve, bring your skills and talent to Durham!

Devoted to maintaining and repairing City property, vehicles, roads and traffic systems, equipment and facilities, providing custodial services, and collecting, transporting and disposing municipal solid and yard waste through the performance of semi-skilled and skilled labor and technical work. Perform standardized work following prescribed procedures and instructions, requiring minimal prior training or experience. There is an established and specified routine to be followed and limited decision-making, restricted to choosing and safely using the proper work tools.

Responsible for cleaning facilities and/or equipment; performing basic maintenance of equipment, grounds, and facilities; performing manual labor; assisting with projects that require semi-skilled labor; providing customer service; and keeping records and reporting maintenance needs to higher authority that fall outside of the scope of the work assigned.

Duties/Responsibilities

• Assisting customers with solid waste disposal and compliance, including directing customers to disposal areas, educating customers about acceptable disposal items, and responding to customer inquiries.
• Maintaining recycling areas, and cleaning and maintaining facility.
• Unloading items.
• Performs janitorial, housekeeping, and custodial duties, as assigned; cleans and maintains floors and other indoor and outdoor areas; empties trash, dusts, sanitizes bathrooms, cleans mirrors and windows, replenishes sanitation items, pressure washes assigned areas; mows and trims grass and weeds; sets up and tears down equipment for special events; and opens and closes facilities, as assigned.
• Performs basic maintenance of equipment including inspecting equipment; resolves basic equipment issues, including performing minor fixture and other repairs, basic installations, and basic plumbing, painting, and carpentry duties; reports more complex repair issues to higher-level staff; and operates small equipment and tools.
• Performs manual and semi-skilled labor; assists with painting, repairing, and replacing floors, and with mixing and pouring concrete; transports, unloads, and carries materials.
• Provides customer service by responding to customer questions and concerns and providing information on established policies and procedures.
• Maintains records; performs data entry; generates work orders; performs inventory check; recommends supply orders; and picks up or delivers supplies.

Minimum Qualifications & Experience

• High School Diploma or equivalent (GED, HiSet, TASC).
• One year of maintenance experience related to assignment.
• A valid, unrestricted North Carolina Class C Driver’s License with a satisfactory driving record.

Additional Preferred Skills

• Customer service experience.
• Willingness to work in all types of weather conditions.
• Knowledge of correct lifting techniques.
• Ability to use in-vehicle technology for driving routing and identification of route and customer issues.
• Ability to operate heavy-duty equipment for the collection of solid waste and recyclable materials.
• Be able to push and/or pull up to minimum of 900 carts daily.
• Able to walk long periods of time.
• Frequently be able to step on and off the truck
• Physically able to ride on the back of a garbage truck
• Understand and follow oral instructions.
• Establish and maintain effective working relationships with others.
• This position requires the use of personal protective equipment (PPE) when working in situations where social distancing cannot be achieved.

Benefits – General Full-Time Employees

• 12-13 paid holidays per year
• 13 standard work days of vacation per year
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 2 weeks paid military leave per year
• Medical, dental, vision, and supplemental life insurance plans
• State and City retirement plans
• Short and long term disability plans
• Paid temporary disability leave for specified conditions
• City contribution of 13.6% into the N.C. State Retirement System
• Paid funeral leave
• Employee Assistance Program - personal and family counseling
• Paid life insurance equal to annual salary
• 48 hours for volunteer work each year*
• 4 hours parental leave each year
• Workman's Compensation Insurance
• 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan effective first day of the month following date of hire
• Health insurance effective first day of the month following date of hire
• Dental and life insurance, after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

• City of Durham Website
• Walk in
• Job fair
• Employee referral
• Professional organization ***Please list the organization in "other" box below***
• Internet posting ***Please list the specific web site in the "other" box below***
• Craig's List
• Facebook
• LinkedIn
• GlassDoor
• governmentjobs.com
• Monster.com
• Indeed.com
• Employment Security Commission
• Magazine/Newspaper
• Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
• High School Diploma or Equivalent (GED, HiSET, TASC)
• Associates Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree (PhD, Juris Doctorate)

04

How many years of maintenance experience related to assignment do you have?

• No related experience
• Less than 1 year of experience
• 1 year but less than 2 years
• 2 years but less than 4 years
• 4 or more years

05

Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

• I have a valid, unrestricted NC driver's license.
• I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
• I do not have a valid, unrestricted driver's license.

06

I can work . . . (check all that apply):

• Monday thru Thursday, 6:00am to 4:00pm
• Some Fridays as required

07

I . . . (check All That Apply)

• have good customer service skills.
• am willing and able to work in various types of weather conditions (high temperatures, snow, rain, sleet, etc.).
• am willing to use personal protective equipment (PPE) when working in situations where social distancing cannot be achieved.
• No item above applies to me.

08

Are you able to lift at least 75 pounds repeatedly?

• Yes
• No

09

This position is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event. Do you understand this statement?

• Yes
• No
• Required Question