College Operator

Description

Candidate will have knowledge and experience in general office management. Ability to handle a wide range of administrative and support related tasks independently with minimal supervision. Well-organized, flexible, and ability to uphold the mission and vision of Roanoke-Chowan Community College in every aspect of the work. Ability to maintain a high level of professionalism and confidentiality while interacting with internal and external stakeholders while remaining adaptable, proactive, resourceful, and efficient. Excellent communication skills both orally and in writing. Ability to prioritize, attention to details. Proficiency in computer and office software applications.

Job Duties

RESPONSIBILITIES:

• Answer incoming calls to the college's Student Services line (252) 862-1200, directing inquiries and routing calls to the appropriate campus offices as needed.
• Schedule a variety of activities, including appointments, meetings, travel arrangements, facility usage, and accommodations, for both internal customers and external stakeholders.
• Provide general support to visitors, ensuring a welcoming and professional environment.
• Offer administrative assistance to the Dean of Student Affairs and the Student Affairs Division, including scheduling, meeting coordination, material preparation, data entry, travel arrangements, expense processing, and other administrative tasks.
• Identify and resolve scheduling conflicts while providing regular updates to the Dean.
• Manage Outlook calendar appointments for the Dean and team, ensuring seamless scheduling.
• Coordinate meeting and event logistics, such as securing venues, arranging refreshments, preparing materials, and confirming participant attendance.
• Prepare various documents, including correspondence, agendas, minutes, event programs, and reports, in both digital and paper formats.
• Maintain accurate and up-to-date records, including files, contact lists, and database entries.
• Assist with event planning as needed.
• Organize and prepare mailings and packages for delivery.

Minimum Qualifications

Associate degree from a regionally accredited institution. Must demonstrate interpersonal skills applicable to working with a diverse population. Experience using multi-line phone systems, handling high call volumes, and transferring calls appropriately. Strong verbal and written communication skills. Ability to multi-task and work effectively in a fast-paced environment. Proficiency with basic computer applications, including email, word processing, and database systems. Ability to maintain professionalism, confidentiality, and a positive demeanor when interacting with students, staff, faculty, and the public.

Preferred Qualifications

Bachelor's Degree from an accredited institution. Ability to work well with the public in high pressure situations. Ability to multitask and to perform detailed tasks accurately. Strong computer skills with a focus on office applications. Two years' Community College experience in Student Services and/or an office setting at an educational institution.

Roanoke-Chowan Community College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following have been designated to handle inquiries regarding the non-discrimination policies: Title IX/Equity and ADA/Section 504 Coordinator, Dean of Student Services,109 Community College Road, Student Services Bldg. Room 111F, Ahoskie, NC 27910, (252) 862-1267.(Employee complaints), Director of Human Resources,Human Resources, 109 Community College Road, Jernigan Bldg. Room 103, Ahoskie, NC 27910, (252) 862-1302. Any complaints filed against the Title IX/Equity Coordinator or ADA/Section 504 Coordinator shall be handled by the Executive Vice President of Academic and Student Affairs, 109 Community College Road, Jernigan Bldg. Room 104, Ahoskie, NC 27910, (252) 862-1287.

We offer a competitive benefits package to full-time employees including:

• Health Insurance
• Paid Holidays
• Vacation
• Sick Leave
• Optional flexible benefits: dental, vision, 401K/457, deferred compensation plans, flexible spending accounts, life insurance, long-term disability.