Collision Body Shop Manager

About Us:
At First Aid Collision, we’re more than just a body shop — we’re a trusted name in automotive repair, known for our commitment to quality, safety, and customer satisfaction. With a reputation built on integrity and excellence, we’re looking for a dynamic Collision Center Manager to lead our team and drive operational success.

Position Overview:
As the Collision Center Manager, you will oversee the daily operations of our collision repair facility. You’ll be responsible for managing staff, ensuring high-quality repairs, maintaining customer satisfaction, and achieving financial goals. This is a hands-on leadership role ideal for someone with strong technical knowledge, business acumen, and a passion for the automotive industry.

Key Responsibilities:

• Lead and manage all aspects of the collision center’s operations.
• Supervise and support technicians, estimators, and front office staff.
• Ensure timely and accurate repair estimates and work orders.
• Monitor workflow and ensure repairs meet quality and safety standards.
• Maintain strong relationships with insurance partners and vendors.
• Drive customer satisfaction through excellent service and communication.
• Manage budgets, KPIs, and profitability targets.
• Ensure compliance with all safety and environmental regulations.
• Ensure company Standard Operating Procedures (SOPs) are enforced and followed consistently across all departments.

Qualifications:

• 5+ years of experience in collision repair management or a related field.
• Strong leadership and team-building skills.
• In-depth knowledge of collision repair processes and estimating systems (CCC One, Mitchell, etc.).
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• I-CAR certification or equivalent is a plus.

What We Offer:

• Competitive salary + performance-based bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• Ongoing training and career development
• A supportive and professional work environment

Ready to Join Our Team?
Apply today and become part of a company that values craftsmanship, teamwork, and customer care.

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person