Collision Estimator

Job Summary

We are seeking a dynamic and detail-oriented Collision Estimator to join our fast-paced automotive repair team. In this role, you will be the key point of contact for vehicle damage assessment, providing accurate estimates for collision repairs and ensuring a seamless customer experience. Your expertise will help streamline the repair process, maximize profitability through upselling opportunities, and maintain high standards of customer service. If you have a passion for automotive diagnostics, mechanical knowledge, and delivering exceptional client communication, this is the perfect opportunity to accelerate your career in auto body repair and collision estimation.

Duties

• Conduct thorough inspections of damaged vehicles using computer-aided estimating software and manual assessments to determine repair needs.
• Prepare detailed and accurate repair estimates, including parts, labor, and materials costs, ensuring transparency for customers and insurance companies.
• Communicate effectively with clients to explain repair procedures, answer questions, and provide updates throughout the repair process.
• Collaborate with technicians, mechanics, and service advisors to coordinate repairs and ensure timely completion of work.
• Identify opportunities for upselling additional services such as vehicle maintenance, oil changes, tire services, alignments, suspension work, brake repairs, shocks & struts, air brakes, transmissions, and other automotive repairs.
• Manage client communication from initial estimate to final invoice while maintaining excellent customer service standards.
• Utilize estimating software proficiently to generate accurate quotes quickly and efficiently.
• Handle cash transactions accurately and process insurance claims related to collision repairs.
• Comfortable using a computer and shop management software
• Dependable, honest, and team-oriented
• Maintain detailed records of all estimates, repairs, parts used, and customer interactions to ensure compliance and quality control.

Qualifications

• Proven experience in auto body collision estimation or related automotive service management roles.
• Strong mechanical knowledge across various systems including transmissions, suspension, brakes, air brakes, alignments, shocks & struts.
• Familiarity with estimating software such as CCC ONE or comparable platforms.
• Dealership experience or background in automotive diagnostics is highly preferred.
• Excellent customer service skills with the ability to communicate clearly and professionally with clients and insurance adjusters.
• Ability to identify additional repair opportunities through upselling techniques like tire service or vehicle maintenance packages.
• Automotive repair experience or service technician background is advantageous for understanding technical aspects of repairs.
• Valid driver’s license with a clean driving record for client visits or vehicle assessments if required.
• Strong organizational skills with attention to detail in documentation and record keeping.

Join our team today! Bring your automotive expertise and passion for delivering outstanding customer experiences as a Collision Estimator—help us keep vehicles safe on the road while advancing your career in a vibrant environment that values your skills!

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person